Business Development and Management

Specializing in start-ups , grassroots, to small size businesses in retail, restaurant, tourism and not for profit’s.  The areas of coaching and mentoring can be needed anywhere along in the journey of your specific business situation from beginning, middle to completion of your goals.

  • Gain personalized sales and service solutions
  • Meet and exceed your sales goals
  • Win customers and build loyalty
  • Enhance your business points of attraction organically
  • Prepare a roadmap with key sales strategies
  • Improve your business plans and structure
  • Encourage employee and customer engagement

There’s little time to waste when areas of your business are in need of special attention or you are overwhelmed by all the details.  Start with the basics of your business, vision and values, brand development, product pricing, sales and your unique service features.

We meet with owners, executives and managers at your business location to build a relationship that will  focus on your visions to improve the current state and plans for your organization.  Business and professional development, employee engagement and customer loyalty, efficiency and meeting sales targets are some of the key areas that go hand in hand.  Organizational development is about the small moves and changes in your business environment inside to make a positive impact with your services, products and customers.

Ask about our in house Sales Training that is specific for your business?

Let’s begin with a consultation of the organizational needs in the big picture and find those important details that need attention.

Contact Caterina for a specialized coaching plan that is tailored to meet all your business needs.

Leadership Coaching/Business Mentorship

Business Executives, Owners and Management – One 2 One Power Meetings

It is so important today in your leadership roles to have a coach, not just any coach, someone who will be on your side at all times!  A coach that can assist you to take your people and business to the next level of success, while managing a healthy personal and professional presence.  You will need a coach who really listens, understands with the experience to move you to be your best and champion your path in each pressing situation.

You will feel motivated and inspired in each meeting, guaranteed you will feel challenged by new perspectives, ideas and ways to move through barriers, blocks and change.  You will be asked about your alignment with your integrity. values, business vision and goals.  Each step will feel rewarding and a sense of confidence, achievement and success will spread you in your business and .

Coaching will reduce the stress, provide you with the structure and stability, self assurance and encouragement you need to set to reach the goals you desire.

https://crossovercoaching.ca-old/2015/12/06/business-mentorship/

The Reality of your Business

Tourism/Retail/Restaurant

In tourism retail today there is the perfect storm; rents are high, lease fees increases, property taxes keep rising, customers have less disposable income, relationship building is on the wain and employees are not working to their full potential.  Do not wait until you are overwhelmed and things are going side ways.

I visit with you at your business, we meet to discover what your true needs are and have a look at the big picture to sort out the important details.  In the tourism industry or community business startups, tour operators, retail outlets and restaurants often need new perspectives, fresh business insight and clear directions to be sure you are not missing out on any valuable opportunities.

You need to know what the customer is experiencing, you need to know what they are saying and you need to know where your opportunities are waiting.   You also need to know how to develop the experiences you really want your guest to have while doing business with you!

Areas we can work together;

  • customer engagement
  • communications and atmosphere
  • knowledgeable employees
  • systems and efficiency
  • sales and service levels
  • merchandising and flow
  • brand loyalty and message
  • company culture

 Benefits 

The benefits of Crossover Coaching range in many ways and since there is a great demand in businesses to instantly improve situations, our coaching will provide the positive guidance you seek.  It’s the communications in the present moments that will support the development of leaders in what’s going on in their current position.  Doors open, obstacles disappear, insights, tools, the path and the way to your vision become obvious to you.

Caterina is your positive guide to assist you to Crossover from your beautiful vision to reality!  Let’s make it happen!

Testimonials:

“Caterina brings a unique skill set to any project she takes on. She is very successful at blending her intuitive nature with concrete coaching and project management skills. She is capable of seeing the big picture and creating a vision – then putting the pieces together to get there. ”

Betsy Linnell, Owner, Betsy Linnell Marketing Management

“I have known Caterina for over 20 years and have always found her to be conscientious , thorough and positive.  She uses a human approach to achieve results that have a lasting impact”

Patrick Kelly, President, Whistler Real Estate Co

Sales Presentations & Skills Training

What’s the Most Important Skill You Can Learn? 
In all aspects of life you are selling – you must represent yourself, your relationships, you business, products and services, share your knowledge and skills and much more.
Selling is all about building trust in the relationship, listening and having a conversation. And yet it can feel awkward and cause anxiety.  It doesn’t have to be that way! Build your confidence and excel in sales with the nature of trust at your core.
BOOK a day of Sales Coaching with Caterina
Caterina discovered her sales skills and leadership ability at the young age of 21, when she worked with companies to turn them around and bring them back from the brink.
She was noticed by a local company and hired as their full-time sales person. It was here, many years ago that her mentor said to her “I’m going to teach you the most important thing you will ever learn in your lifetime.” “How to sell.”  And sell she did, assisting to bring company record sales year after year and she was awarded the top sales person month to month.
In a day with Caterina you will spend a high quality packed 6 hours of learning what skills are needed and how to apply them to your specific needs to increase your sales and grow your business immediately and for the long term. You will get all the information below to take your business to the next level of growth.
  • Provide an assessment of your business services, products and sales gaps
  • Learn how to make the sales process specific for you and your business
  • We will assist you to identify how to attract more customers
  • Strengthen brand recognition with an enhanced identity, specific story and vision
  • Develop your sales and service strategy and communications plan
  • Learn what to prepare to close the sale

Contact Caterina for further details, pricing and make arrangements for your business.

CALL: 250-812-9370

EMAIL: crossovercoaching@gmail.com

BOOK a Sales Seminar for your next event with Caterina
Caterina Alberti has trained hundreds of individuals and teams over a 30 year period, with an 8 Step Sales Process that builds confidence and establishes you in a position of leadership.
We provide focused seminar presentations for you and your team. 30 to 60 minutes in length
Caterina will share the 4 Key Areas of the 8 Step Process:
  • How to gain favourable attention –  Caterina shares key information that will assist you to increase your sales success right at the start.  How to win customers and make them feel comfortable and confident in your abilities.
  • How to meet the requirements of your customer or client – You will learn what specific questions you need to ask so you can provide the best service for your customer.
  • The three seeds you need to plant – Learn what seeds to plant that are specific to your business and how to help them grow?
  • How to ask for and close the sale – This may feel like the most difficult part of the sale, find out to close the sale with ease.

Contact Caterina Alberti for further details, pricing, workshops and make arrangements for your next business event.